At Leanlife Track, we take pride in offering quality gym products and reliable service. However, if you are not completely satisfied with your purchase, we’re here to help.
1. Return Eligibility
- We accept returns only for damaged, defective, or incorrect items.
- The return request must be made within 3 days of the delivery date.
- Items must be returned in unused condition, with original packaging and tags intact.
2. Items Not Eligible for Return
- Products that show signs of use or physical damage after delivery.
- Items returned after the 3-day window.
- Customized or clearance products (if any).
3. Refund Process
- Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- Refunds are typically processed within 1–3 business days after the return is approved.
4. How to Request a Return
To initiate a return, please email us at [email protected] with the following details:
- Your full name and contact number
- Order number
- Reason for return
- Clear photos of the product (if damaged or incorrect)
5. Return Shipping
- The customer is responsible for securely packaging the item for return.
- Return shipping costs may be covered by us if the error was on our end (e.g., wrong item sent or product damaged during shipping).
Note:
We do not offer refunds for buyer’s remorse or size/fit preferences. Please review product details carefully before placing your order.
For any questions, reach out to our support team at:
📧 [email protected]
